In our .CHM help file, we have several videos embedded from our YouTube channel. These videos worked fine before, but now the CHM viewer is displaying an error message instead of playing the video. Q: We would like to know what could be causing this issue and how we can fix it.

I've created a webhelp system using HelpSmith and it works just fine. Q: Can you provide some instructions on how to add a favicon?

In my HelpSmith project, I have a screenshot which is used in multiple topics. How can I replace/update the screenshot image with a newer version?

When I set up the style for the export of annotation tables I cannot find the option to use a style I already created. Is it possible to select a predefined style?

We have almost completed the creation of a web help system with HelpSmith. I have a couple of questions: How can we publish the help system on our website? Is Web Help compatible with a website created using WordPress?

I want to have a page that will list all of the topics with an associated video. I looked into links, keywords, bookmarks, text variables but I couldn't figure out a way to have a list of videos. Is this possible?

We created a help file with HelpSmith that we plan to translate into other languages. In the help project, we need to translate TOC titles, content of help topics, texts in screenshots, texts in image annotations, keywords, and other texts. Can you provide more information on the translation capabilities: Is it possible to translate texts in t [...]

I want to be able to add a navigation link via the Insert Navigation Links dialog that makes a jump up to the top of the page when clicked. Is there any such functionality implemented, or is it possible to accomplish through customization of the available link types?

I'm using Helpsmith to create documentation for my app. Q: Does HelpSmith allow adding a border around an image in a topic?

I'm using tab stops to align text in a help topic. While editing the topic in HelpSmith, the tab stops work fine. But when I create CHM help file or Web Help, the lines are not formatted properly. How can I fix this, so that the lines to be formatted properly both in HelpSmith and in compiled help file?